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Company Name Change Announcement |
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We are pleased to inform you that following shareholder approval at our recent Annual General Meeting, the name of our group's parent company, SP Telemedia Limited, has been formally changed to TPG Telecom Limited, effective from 1 December 2009. Our ASX code has also changed from SOT to TPM.
The change of the parent company name does not affect the operations of our group in any manner.
For more information, visit http://www.tpg.com.au/about/investorrelations.php
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$1 International Call Cap ($1 = 100 Minutes) |
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Stay in touch with loved ones, family, and friends overseas this Christmas without racking up a hefty phone bill! With our $1 International Call Cap, we've made it easier and cheaper than ever before to make international calls. What better reason to keep in contact with the ones you love?
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Super Cheap International Calls $1 = up to 100 Minutes |
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Enjoy 100 minutes of calls to your friends and family overseas
for as little as $1 per month. You can make these international calls from up to two phone numbers of your choice (e.g. your home phone or mobile phone, TPG or non TPG) via TPG's International VoIP Gateway. All TPG standalone broadband (ADSL, ADSL2+, Naked ADSL2+) or mobile customers qualify for this great offer. |
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$1 International Call Cap Plan |
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Monthly Charge |
$1 Excludes cost of accessing the TPG Gateway |
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Included Cap Value |
Up to 100 minutes* per month. Click here to view a list of
included international fixed line
destinations. |
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Contract |
No contract |
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First month minimum charge is $21 (includes VoIP Deposit of $20).
* Calls to international destinations are charged in 1 minute increments. Calls to international mobiles excluded unless specified. To view the list of selected international destinations eligible for the "$1 = 100 Minutes" offer, please click here
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Low Call Rates |
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Standard rates apply to excluded or excess call usage. Click here to view the complete list of call rates. |
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No PIN number required |
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When you call the TPG International VoIP Gateway from one of your two registered phone numbers, TPG will know who you are without requiring you to remember any PINs or codes! |
How to make calls with the $1 International Call Cap
Click here to download PDF User Guide to see how easy it is to make international calls with the $1 International Call Cap.
For more information on this great offer or to register, please visit http://www.tpg.com.au/voip/$1_international.php. |
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TPG Business Hours Over Christmas & New Year Break |
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| Date |
Sales |
Customer Service |
Help Desk |
| 24-Dec-09 |
9am – 7:30pm |
8am – 7:30pm |
8am – 12am |
| 25-Dec-09 |
Closed |
Closed |
Closed |
| 26-Dec-09 |
Closed |
Closed |
9am - 6pm |
| 27-Dec-09 |
9am – 6pm |
9am – 6pm |
9am – 9pm |
| 28-Dec-09 |
9am – 6pm |
9am – 6pm |
9am – 9pm |
| 29-Dec-09 |
9am – 7:30pm |
8am – 7:30pm |
8am – 12am |
| 30-Dec-09 |
9am – 7:30pm |
8am – 7:30pm |
8am – 12am |
| 31-Dec-09 |
9am – 6pm |
9am – 6pm |
9am – 9pm |
| 01-Jan-10 |
Closed |
Closed |
Closed |
| 02-Jan-10 |
9am – 6pm |
9am – 6pm |
9am – 9pm |
| 03-Jan-10 |
9am – 6pm |
9am – 6pm |
9am – 9pm |
| 04-Jan-10 |
9am – 7:30pm |
8am – 7:30pm |
8am – 12am |
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New Convenient Tools in 'Your Account' |
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TPG have added new convenient self-service tools in 'Your Account', making it easier for our customers to manage their TPG accounts and services.
‘Mobile Service Control Panel’ Tool
You can use this tool to modify your mobile conditions such as activating/deactivating GPRS, International Roaming, SMS, Voicemail, diversions etc. Check it out today by logging into Your Account, then clicking on 'View All Mobile Service Accounts', then clicking on 'Mobile Service Control Panel'.
‘Change Number’ Tool
If you require a new phone number because you have received calls of a harassing nature, you can now request for this online through ‘Your Account’. TPG will supply you with a new phone number free of charge on the first occasion, however, any subsequent phone number changes will be charged at $25 per change.
To apply for a change of number, log into Your Account, click on 'View All Mobile Service Accounts', then click on ‘Change Number’ and fill out the form.
New VoIP Tools
Three new VoIP tools have been created in ‘Your Account’ for Naked with VoIP customers.
- ‘VoIP Usage’ Tool – Allows you to check your VoIP call usage at anytime.
- ‘Change VoIP Password’ Tool – Allows you to update your VoIP Password online. This is the password entered into your router to access the VoIP service. It is not the password to access the internet or your customer or service details.
- ‘VoIP Service Control Panel’ Tool – Allows you to enable/disable different call types such as long distance, mobile, or international calls.
To access the above tools, simply log into Your Account and click on 'View All VoIP Service Accounts' under ‘TPG VoIP Services’.
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TPG ADSL2+ Rollout in Western Australia |
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We are pleased to confirm that our WA DSLAM rollout is progressing very well. At of Wednesday 9th November, 19 Perth exchanges now have ADSL2+ enabled. We plan to have additional exchanges enabled before Christmas and many more in 2010!
To see our full ADSL2+ rollout plan and upcoming exchanges please visit www.tpg.com.au/dslam.
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ADSL2+ Rollout |
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TPG Now Has 333 Active ADSL2+ Exchanges
TPG is progressing strongly with our national rollout of ADSL2+ enabled exchanges. As of Wednesday 9th December, 333 exchanges have already been enabled, providing ADSL2+ access to millions of Australians.
Newly-enabled exchanges include:
Wagga Wagga (NSW)
Griffith (NSW)
New Lambton (NSW)
Wembley (WA)
Attadale (WA)
Forrestfield (WA)
Scarborough (WA)
Gosnells (WA)
Armadale (WA)
Midland (WA)
Beechboro (WA)
Jandakot (WA)
To see our full ADSL2+ rollout plan and upcoming exchanges please visit http://www.tpg.com.au/dslam.
Interested in what speeds you could get at a TPG ADSL2+ enabled exchange?
Interested in finding out how your ADSL2+ connection speed compares to others in your area?
TPG provides an extensive range of maps and data about your ADSL2+ enabled exchange. These maps provide information on ADSL2+ speed, coverage and distance from the exchange.
You can look up estimated speeds at your exchange or compare data with connections in your area. The data is updated on an hourly basis from real customers' ADSL2+ statistics and so far is provided for all TPG exchanges in NSW, VIC, QLD, ACT and SA.
To use this new feature, simply go to www.tpg.com.au/maps and either click on your exchange or type in your address.
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TPG Advertising Campaigns |
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| TPG have launched exciting outdoor advertising campaigns recently. We hope you have spotted some TPG purple around your city! |
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| Outdoor Advertising |
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| Billboards |
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| Light Box |
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| Rail Posters |
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Cinema Advertising
This cinema advertising campaign has run in cinemas throughout Australia, advertising our great value ADSL2+ 100GB plan and $14.99 Mobile Special Offer. |
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