Cap Saver plans and Talk & Text plans: Plan's Standard call rates apply if you go above the specified Cap Value or if the usage is not included in the Cap Value. These charges will be deducted from the Mobile Deposit. See below for our great call rates and a complete understanding of what's included in your Cap Value.
Pay As You Go plans: Pay As You Go call rates apply to all usage charges (excluding the included monthly Mobile Data value) which will be deducted from the Mobile Deposit.
Mobile Deposit:
At the time of registration, we debit $20 that is kept as a Security Deposit and used to pay for any excluded or excess usage outside your cap (for Cap Saver and Talk & Text Cap plans) or all usage (for Pay As You Go plans). Excluded or excess usage means any calls, text or data that go either above your Cap Value or are not included in your Cap Value. Once your deposit goes below $5, we will debit a sufficient amount from your bank account/credit card to top it back again to $20. If your usage is high, this can occur more than once per month and more than $20 might need to be debited. You authorise to make such debits to your account/credit card. If you do not exceed your Cap and do not incur any charges that are excluded from your Cap Value, your deposit will not ever be debited. We will send you SMS messages about your usage and the debits during the month. Your service will become inactive if our attempts to debit credit card/bank account to top up your deposit are unsuccessful. Any unused Security Deposit will be refunded back to you once you cancel the service.
Outside Cap Credit: At the time of registration, we debit $20 which is kept as a credit on your account for any usage outside the Cap Value. This $20 is called the 'Outside Cap Credit'. The 'Outside Cap Credit' is for any calls, text or data that either go above your included Cap Value or are not part of your included Cap Value, e.g. roaming services. If your 'Outside Cap Credit' falls below $5 at any time, you be debited by an amount sufficient to bring it back up to $20. Your account will become inactive if our attempts to debit your credit card/bank account to top up your 'Outside Cap Credit' to $20 is unsuccessful. If you don't go above your Cap and don't use any services that aren't covered by your Cap Value, your $20 'Outside Cap Credit' won't ever be debited. Any unused 'Outside Cap Credit' is refundable.
Mobile Services
Cap Saver Plans
Talk & Text Cap Plans
Pay As You Go Plans
Cap Inclusion
Rate
Cap Inclusion
TPG to Any Network
Cap Value
TPG to TPG
Cap Value
Rate
Rate
Calls to TPG Mobiles
$0.35 flagfall +
$0.40 Per 30 Sec
$0.35 flagfall +
$0.40 Per 30 Sec
$0.10 flagfall + $0.099 Per Min, billed per Sec
National Calls to Landlines and Other Mobiles
$0.35 flagfall +
$0.40 Per 30 Sec
$0.35 flagfall +
$0.40 Per 30 Sec
$0.10 flagfall + $0.099 Per Min, billed per Sec
Voicemail Deposit
FREE
FREE
$0.15 Per 30 Sec
Voicemail Retrieval
$0.29 Per 30 Sec
FREE
$0.15 Per 30 Sec
Diversions
$0.19 Per 30 Sec
$0.19 Per 30 Sec
$0.099 Per 30 Sec
SMS National
$0.253 Per SMS
$0.253 Per SMS
$0.099 Per SMS
SMS International
$0.50 Per SMS
$0.50 Per SMS
$0.20 Per SMS
MMS National
$0.50 Per MMS
$0.50 Per MMS
$0.60 Per MMS
MMS International
$0.75 Per MMS
$0.75 Per MMS
$0.60 Per MMS
Data
(WAP over GPRS and Wireless Internet)
Premium Plan
2¢ Per 10KB
Executive Plan
2¢ Per 10KB
Other Cap Saver Plans
0.2¢ Per 10KB
0.2¢ Per 10KB
2.75¢ Per MB
(billed per 100KB session)
13/1300 numbers
$0.35 flagfall +
$1.02 Per Min
$0.35 flagfall +
$1.02 Per Min
$0.35 flagfall +
$1.02 Per Min
1800 numbers
$0.35 flagfall +
$0.62 Per 30 Sec
$0.35 flagfall +
$0.62 Per 30 Sec
$0.35 flagfall +
$0.62 Per 30
Sec
National Video Calling (3G only, mobile to mobile)
N/A
N/A
$0.35 flagfall +
$0.50 Per 30 Sec
N/A
International Video Calling (3G only,
mobile to mobile)
Surcharge of $0.22
per 30 secs + rate of holder of number
Surcharge of $0.22
per 30 secs + rate of holder of number
Surcharge of $0.22
per 30 secs + rate of holder of number
Calls to a Telstra Satellite Mobile (0147)
Peak: $1.10 Per 30 Seconds,
Off-peak: $0.72 Per 30 Seconds
(Prices are subject to change without notice)
Peak: $1.10 Per 30 Seconds,
Off-peak: $0.72 Per 30 Seconds
(Prices are subject to change without notice)
Peak: $1.10 Per 30 Seconds,
Off-peak: $0.72 Per 30 Seconds
(Prices are subject to change without notice)
Premium SMS
Variable - dependant on holder of number
Variable - dependant on holder of number
Variable - dependant on holder of number
SureFax subscription
$5.50 Per Month
$5.50 Per Month
$5.50 Per Month
SureFax Deposit
Free
Free
Free
SureFax Retrieval
$0.29 Per 30 seconds
$0.29 Per 30 seconds
$0.29 Per 30 seconds
SureFax auto rediversion
$0.35 flagfall + $0.40 Per 30 seconds
$0.35 flagfall + $0.40 Per 30 seconds
$0.35 flagfall + $0.40 Per 30 seconds
Digital Data & Digital Fax subscription
$5.50 Per Month
$5.50 Per Month
$5.50 Per Month
Local Digitial Data calls
$0.23 Per 30 seconds
$0.23 Per 30 seconds
$0.23 Per 30 seconds
Long Distance Data calls
$0.34 Per 30 Seconds
$0.34 Per 30 Seconds
$0.34 Per 30 Seconds
All rates listed are inclusive of GST. These rates are effective as at 29 July 2010 and applicable to plans currently advertised. Click here to view the old rates.
International Call Rates
TPG offers some of the most competitive mobile phone international dialling rates in Australia, available 24 hours a day, 7 days a week.
All International call rates apply to calls originated in Australia. All rates are charged in 30 second increments of part thereof and a flagfall of 30¢ applies per call.
International Roaming allows you to use selected services while overseas with your mobile phone using your existing mobile phone number. The services available are dependant on the country you are roaming in.
Features and Benefits
Make and receive calls using your existing mobile phone number while you travel internationally. Your friends and family can contact you as easily as if you were in Australia!
Enjoy using your mobile phone in over 90 countries, with over 200 different networks worldwide!
Avoid being charged high rates for using hotel phones.
Reduce your risk of being stranded in unknown territory.
Using your International Roaming service is easy and provides peace of mind.
Have your phone calls charged to you in Australian dollars.
You can continue to use SMS, Fax, Paging and Voicemail services on networks where they are supported.
Activating this Service
You must activate international roaming before going overseas via "your account". An International Roaming Deposit of minimum $120 is required as an upfront payment which is added as a credit to your account before we will activate the service. It will be refunded 3 months after you have notified us of your return from overseas. This is to ensure we have received all of your call records from overseas carriers.
Accessing Voice Mail whilst overseas (+61 4 1100 0321)
Charged at the normal international call rate from the country you are in to Australia.
Calling TPG Customer Care whist roaming (+61 13 14 23)
Charged at the normal international call rate from the country you are in to Australia.
All rates listed as in $AUD. GST does not apply to international roaming charges (with the exception of the standard SMS, MMS, international SMS and international MMS rates). * Rates above are shown per minute and charged with an initial increment of 60 seconds and subsequent increments per 30 seconds. ^ Requires a GSM 1900MHz compatible (tri-band) handset. † Requires a GSM 850MHz compatible (quad-band) handset. ‡ Requires a W-CDMA (3G) compatible handset. § Requires a CDMA compatible handset. # Plus your plan's SMS rate for the type of SMS you are sending (national or international). + Plus your plan's MMS rate for the type of MMS you are sending (national or international). ˜ Charged in increments of 10KB or part thereof. ** SMS services not currently available here.